1. We nonetheless have cupboards the place the “Stats” part is displayed incorrectly.

The issue is being resolved. We assume that subsequent week this difficulty will lastly be resolved.

2. We’re having hassle with phishing hyperlinks once more. Customers click on on any hyperlink they discover on the Web, their accounts get hacked and their funds stolen. Please present coaching on your groups to be extra cautious.

3. The system nonetheless has accounts (lower than 0.01%) that haven’t been “recalculated” because of the specificity of the recalculation algorithm. We can even tackle this inside the subsequent week.

4. There’s a query about accumulating bonuses for the advert steadiness from July Eight to 15. We’re conscious of the scenario and are working to resolve it. The query will probably be closed quickly.

5. A small quantity of unprocessed leads as of July 12 have but to be returned to their accounts.

We’re engaged on this.

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1 query:

Many of the companions are ready for his or her financial institution card to be linked to replenish the Advert Stability, how quickly can this replenishment be anticipated and what further strategies (and phrases) Extra are deliberate in the longer term?

Answer:

Tether TRC20 will launch in the following few days.

Fee strategies will not be our precedence presently.

Now we’re catching algorithm errors that seem throughout system rebuild.

As quickly as these questions are closed, we are going to start addressing promoting fee strategies.

2. Query:

Request-suggestions for a really massive variety of companions and prospects:

Unblock some proportion of your refund and ship it to the advert to get it working.

There are prospects can’t replenish, not capable of now.

They’ve a variety of confidence in the corporate and have reinvested, no withdrawal, there are shoppers who put $100 and so they don’t have anything so as to add, as a result of life circumstances.

Is it potential?

Answer:

At present ONLY 2 choices can be found:

a) Benefit from the acquisition of the Safety fund;

b) Wait till the refund blocking difficulty is resolved.

3. Query:

Hello. How are issues with ILV, any progress?

Answer:

Very unusual scenario.

For all makes an attempt to acquire a proof, we obtain an unacceptable request to satisfy, the success of which is claimed to be a prerequisite for acquiring a proof.

4. Query:

The GearBeast affiliate web site is now not energetic on-line and seems to have gone bankrupt, nevertheless gross sales have continued on the platform for the previous few days.

Do you propose to terminate the partnership with them and when will the sale happen?

Answer:

We all know the GearBest web site is now not out there.

It turned out that after the positioning was down for a couple of days, the servers continued to ship our gross sales replace callbacks.

We don’t obtain data instantly from retailers.

Retailers present data to refund aggregators and solely after these aggregators transmit the data to us.

The aggregator claims to have acquired the callback two days in the past. We’re nonetheless determining what occurred.

In any occasion, since they went bankrupt, we should present a refund for all of those gross sales from the Safety fund.

5. Query:

There are lots of questions on inb.

I despatched inb assist to them however obtained no response.

Can these questions be requested right here?

Answer:

No. INB assist.

6. Query:

Is there any course of with Cashback card at present?

Answer:

Questions are paused till all questions are resolved for all accounts.

7. Query:

When will we return to Good Cash and Payeer funds?

Answer:

These are totally different questions.

We hope they arrive again, nevertheless it’s not completely as much as us.

1) PM, for instance, just lately modified coverage:

a) 9.99% required fee on deposit.

b) We stopped sending all callbacks and we began having issues with crediting the account.

c) He stopped replying to our mail. For greater than 20 days, we didn’t obtain a response to our assist request.

Appears to be like like there was some change in their management.

As soon as they repair the problem, we’ll add it again.

2) Payeer will now not be on our web site.

8. Query:

The following step in our firm’s plan to beat the disaster is to change to Chinese language processing, in addition to add euros and hryvnia.

How are these points going?

Answer:

I can safely reply all of your questions:

As quickly as we full all of the processes with the workplaces and detect all of the errors that seem associated to the restructuring of the system, we are going to proceed to the questions you might have raised.

9. Query:

Can these protocols be used when including advert balances past Tether TRC-20 from exchanges: Binance Chain (BEP20) and Binance Good Chain (BEP20)? They’ve very low fee.

Answer:

1) The BEP20 can’t be used.

2) Along with the present ERC20 protocol, we’re connecting Tether TRC-20.

Tether TRC-20 additionally has very low charges.

10. Query:

Associate query

Roskomnadzor is raging robust and continues to dam the whole lot that comes at hand.

What’s the chance that RKN is not going to block now or in the longer term?

Answer:

1. We’re now not depending on Roskomnadzor in any manner.

We now have been blocked.

They will not be capable of do the rest for us, so there are not any further dangers related to Roskomnadzor.

11. Query:

Will we get to the account verification part in the close to future?

Answer:

What sort of verification are you speaking about? KYC process? We don’t plan to do that.

12. Query:

Do you propose to create your personal cashback aggregator in the longer term in order to not be depending on companions?

Answer:

No, it was not deliberate.

It’s not applicable for a building firm to construct a manufacturing unit to fabricate equipment.

It’s too costly and would require too many assets to redirect.

13. Query:

Are there any plans for extra promotions in the close to future?

I perceive that that is the explanation for the Central Financial institution’s assertion in regards to the firm in an emergency and that now isn’t a positive time for this, nevertheless, there are most likely some approximate dates in the longer term. plan?

Answer:

Sooner or later, such promotions will definitely be held.

We don’t plan to carry such promotions in the close to future, as all “surplus earnings” are used for cashback purchases.

14. Query:

Lots of leaders who work with companions and have earned bonuses can not enter the change to purchase nbo (you should undergo a sophisticated proofing process). Are you able to simplify it one way or the other?

Answer:

The query is de facto tough. We’re conscious of the scenario, however we can not simplify it proper now.

Leaders who cannot login to their change account to purchase NBO for bonus, contact change assist and they’re going to briefly be credited NBO manually for bonus till the scenario with the doorway is resolved.

15. Query:

We now have sure companions – these are newcomers or so-called small traders who’ve began with a certificates and added a small quantity.

Is it potential to switch the certificates and the collected quantity for the primary rollover (as much as $100) from underneath the cardboard to the cardboard, in order that the companion can redeem the certificates and save as much as $100 and never save save once more? or an choice to take away the primary withdrawal restrict from $100 of the quantity above the “frozen” quantity?

Answer:

a) In case the certificates can’t be modified, there should be sufficient funds to vary the certificates;

b) If in case you have redeemed it, however you haven’t but acquired $100, you should gather it.

Now technically we won’t take them aside and do one thing totally different from the others.

Or want to surrender the whole lot and simply do that.

16. Query:

Because of RKN’s present blocking of our web site and reluctance to barter, as you wrote above, in addition to declare conflict on bundled blocked VPN providers, the corporate could take into account connecting software program or personal VPN service for simpler entry by these companions, who’re topic to those restrictions?

Right now is Russia, tomorrow some other nation may very well be in this example.

Maybe this drawback has been solved one way or the other by our specialists?

Answer:

We’re not VPN specialists.

It would take an excessive amount of time and effort to improve your “industrial” VPN.

Ought to our programmers restore the system or improve the VPN?

17. Query:

Please take into account accepting funds by the Superior Money fee system.

Answer:

I do not suppose it can work with ADV money, however we are going to look into it.

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That is all for right now.

Let’s meet in 2 weeks at (00:00 UTC) on Saturday, October 2.